Novotel Samator Surabaya Timur | Hotel in Surabaya
Hotel in Surabaya
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a conference center, and 24-hour room service.
Housekeeping is available on request.
Novotel Samator Surabaya Timur offers 261 air-conditioned accommodations with minibars and complimentary bottled water. Televisions come with cable channels. Bathrooms include slippers and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Toilet paper
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Hair dryer
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Towels
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Shampoo
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Eco-friendly toiletries
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Soap
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Private bathroom
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Air conditioning
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Bed sheets
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Bulk dispenser for toiletries
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Slippers
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Soundproofing
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Energy-saving switches
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Iron/ironing board (on request)
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Water-efficient showers only
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Eco-friendly cleaning products provided
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Desk
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LED light bulbs
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Laptop-friendly workspace
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Connecting rooms available
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Recycling
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Phone
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2 bars/lounges
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1 restaurant
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Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 145200 per person
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24-hour room service
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Electric kettle
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Minibar
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Free bottled water
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Wheelchair-accessible parking available
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Free self parking on site
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Roundtrip airport shuttle (surcharge) from 6:00 AM - 10:00 PM
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Wheelchairs available on site
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Elevator
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Wheelchair-accessible parking
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible registration desk
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible concierge desk
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Outdoor pool
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Children's pool
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Bicycle rentals
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Arcade/game room
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Fitness center
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42-inch TV
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Cable channels
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Meeting rooms - 10
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Conference center
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Lockers available
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Front-desk safe
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Elevator
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Grocery/convenience store
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ATM/banking services
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Reception hall
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Ballroom
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Indonesian
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English
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Reusable tableware only
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Reusable cups only
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At least 80% of food locally-sourced
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Biodegradable coffee stirrers
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At least 80% lighting from LEDs
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Comprehensive food waste policy
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At least 80% organic food
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No plastic coffee stirrers
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Vegetarian dining options
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Communal living room
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Local artist showcase
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100% renewable energy
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No plastic soda bottles
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No plastic drinking straws
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Fireplace in lobby
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Humane treatment of captive wild animals
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Comprehensive recycling policy
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Vegan dining options
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Locally-owned & organized tours & activities
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No plastic water bottles
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Smoke-free property
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Biodegradable drinking straws
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Outdoor pool
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Soundproofed rooms
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Children's pool
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Grocery/convenience store
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Arcade/game room
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Dry cleaning service
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Luggage storage
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Porter/bellhop
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24-hour front desk
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Concierge services
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Change of towels (on request)
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Change of bedsheets (on request)
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Daily housekeeping
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Available in some public areas: Free WiFi and wired Internet
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Available in all rooms: Free WiFi
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Dock
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Massages
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher some water is reused through a grey water recycling system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Executive Room, 1 Double Bed
Room Size:
m2
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GeneralBed count minimum 1, Bed count maximum 1 |
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Executive Suite, Multiple Beds
Room Size:
m2
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GeneralBed count minimum 4, Bed count maximum 4 |
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Executive Suite, 1 King Bed
Room Size:
m2
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GeneralBathrobes, Bed count minimum 1, Bed count maximum 1 |
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Executive Suite, Multiple Beds
Room Size:
m2
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GeneralBathrobes, Bed count maximum 3, Bed count minimum 3 |
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Superior Room, 1 King Bed
Room Size:
301 square feet m2
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GeneralNumber of bedrooms - 1, Square meters - 28, Shower only, Room and bed type depend on availability check-in, Ping - 8.46, Square feet - 301, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1 |
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Deluxe Double Room, 1 King Bed
Room Size:
323 square feet m2
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GeneralBathrobes, Square meters - 30, Number of bedrooms - 1, Ping - 9.08, Shower only, Room and bed type depend on availability check-in, Rainfall showerhead, Square feet - 323, Bed count minimum 1, Bed count maximum 1 |
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Superior Twin Room, 2 Twin Beds
Room Size:
301 square feet m2
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GeneralNumber of bedrooms - 1, Square meters - 28, Shower only, Room and bed type depend on availability check-in, Ping - 8.46, Square feet - 301, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2 |
|
Deluxe Twin Room, 2 Twin Beds
Room Size:
323 square feet m2
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GeneralBathrobes, Square meters - 30, Number of bedrooms - 1, Ping - 9.08, Shower only, Room and bed type depend on availability check-in, Rainfall showerhead, Square feet - 323, Bed count minimum 2, Bed count maximum 2 |
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Executive Room, 2 Twin Beds
Room Size:
m2
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GeneralBed count minimum 2, Bed count maximum 2 |
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Superior Suite, 1 King Bed
Room Size:
603 square feet m2
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GeneralBathrobes, Deep soaking bathtub, Square feet - 603, Number of bedrooms - 1, Bathtub or shower, Bed count minimum 1, Square meters - 56, Ping - 16.95, Bed count maximum 1 |
FAQ's
Is this Novotel Samator Surabaya Timur pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Novotel Samator Surabaya Timur?
Check-in time for Novotel Samator Surabaya Timur starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Novotel Samator Surabaya Timur have a swimming pool?
Yes, this Novotel Samator Surabaya Timur has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Novotel Samator Surabaya Timur?
Best-rates for the Novotel Samator Surabaya Timur starts from $35 per night with includes TV, Fireplace/Heating, Child Friendly, Laundry, Parking, Wheelchair Accessible, Business Services, View, Security/Safety, Sports/Activities, Bedding/Linens, Restaurant, Bar, Breakfast, Internet, Air Conditioner, Pool, Accessibility, Wellness Facilities, Guest Services, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Novotel Samator Surabaya Timur a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Novotel Samator Surabaya Timur wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Novotel Samator Surabaya Timur is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Novotel Samator Surabaya Timur?
Based on the information reported by the owner or manager, the Novotel Samator Surabaya Timur indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Novotel Samator Surabaya Timur?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
