Mercure Serpong Alam Sutera | Hotel in South Tangerang
Hotel in Tangerang, South Tangerang
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Mercure Serpong Alam Sutera offers 171 accommodations with minibars and safes. LED televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
This South Tangerang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Hair dryer
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Towels
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Shower
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Eco-friendly toiletries
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Private bathroom
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Air conditioning (climate-controlled)
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Bed sheets
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Rollaway/extra beds (surcharge)
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Bulk dispenser for toiletries
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Slippers
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Energy-saving switches
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Iron/ironing board (on request)
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Water-efficient showers only
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Eco-friendly cleaning products provided
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Desk
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LED light bulbs
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Recycling
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Safe
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Phone
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2 bars/lounges and 1 poolside bar
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24-hour room service
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Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: IDR 208000 for adults and IDR 104000 for children
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1 restaurant and 1 coffee shop/cafe
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Coffee/tea maker
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Minibar
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Free bottled water
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Electric kettle
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24-hour roundtrip airport shuttle (surcharge)
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Free shopping center shuttle
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Free self parking on site
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Airport shuttle on request
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Area shuttle (surcharge)
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Wheelchair-accessible public washroom
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Wheelchairs available on site
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Elevator
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Wheelchair accessible (may have limitations)
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Health/beauty spa
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Theme parks
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Outlet shopping
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Golfing
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Hiking/biking trails
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Outdoor pool
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Children's pool
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Free bicycle rentals
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Fitness center
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Cable channels
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Premium channels
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LED TV
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Computer station
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24-hour business center
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Conference space (5920 square feet)
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Meeting rooms - 5
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Front-desk safe
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Water dispenser
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Elevator
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Banquet hall
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Free newspapers in lobby
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ATM/banking services
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Indonesian
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English
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Reusable tableware only
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Reusable cups only
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At least 80% of food locally-sourced
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Biodegradable coffee stirrers
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At least 80% lighting from LEDs
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Comprehensive food waste policy
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At least 80% organic food
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No plastic coffee stirrers
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Vegetarian dining options
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Local artist showcase
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Games
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Local culture & ecosystem education
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No plastic drinking straws
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No plastic soda bottles
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Humane treatment of captive wild animals
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Comprehensive recycling policy
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Vegan dining options
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Double-glazed windows
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Locally-owned & organized tours & activities
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No plastic water bottles
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Smoke-free property
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Biodegradable drinking straws
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Outdoor pool
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Children's pool
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Rollaway/extra beds (surcharge)
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Laundry facilities
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Snack bar/deli
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Dry cleaning service
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Luggage storage
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Porter/bellhop
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Wedding services
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24-hour front desk
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Concierge services
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Laundry facilities
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Change of towels (on request)
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Change of bedsheets (on request)
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Daily housekeeping
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Garden
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Terrace
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BBQ grill(s)
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Pool sun loungers
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Vegetable garden
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Massages
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Superior Room, 1 Double Bed
Room Size:
280 square feet m2
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GeneralSquare feet - 280, Number of bedrooms - 1, Wardrobe or closet, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 7.87 |
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Privilege, Room, 1 Double Bed
Room Size:
344 square feet m2
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GeneralSquare meters - 32, Bathrobes, Number of bedrooms - 1, Wardrobe or closet, Square feet - 344, Ping - 9.67, Grab bar - near toilet, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view |
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Superior Room, 1 Double Bed, Pool View
Room Size:
280 square feet m2
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GeneralPing - 8, Pool view, Square feet - 280, Number of bedrooms - 1, Wardrobe or closet, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
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Privilege, Room, 2 Twin Beds
Room Size:
344 square feet m2
|
GeneralSquare meters - 32, Bathrobes, Number of bedrooms - 1, Wardrobe or closet, Square feet - 344, Ping - 9.67, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2 |
|
Superior Room, 2 Twin Beds
Room Size:
280 square feet m2
|
GeneralSquare feet - 280, Number of bedrooms - 1, Wardrobe or closet, Square meters - 26, Extra bed count 1, Bed count minimum 2, City view, Ping - 7.87, Bed count maximum 2 |
FAQ's
Is this Mercure Serpong Alam Sutera pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Mercure Serpong Alam Sutera?
Check-in time for Mercure Serpong Alam Sutera starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Mercure Serpong Alam Sutera have a swimming pool?
Yes, this Mercure Serpong Alam Sutera has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Mercure Serpong Alam Sutera?
Best-rates for the Mercure Serpong Alam Sutera starts from $59 per night with includes Sports/Activities, Wellness Facilities, Bar, Guest Services, Laundry, Pool, Wheelchair Accessible, Entertainment, Security/Safety, Bedding/Linens, Breakfast, Barbecue/Outdoor Cooking, Air Conditioner, Parking, Balcony/Terrace, Accessibility, Restaurant, Child Friendly, Internet, Kitchen, Transportation/Shuttle, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Mercure Serpong Alam Sutera a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Mercure Serpong Alam Sutera wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Mercure Serpong Alam Sutera is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Mercure Serpong Alam Sutera?
Based on the information reported by the owner or manager, the Mercure Serpong Alam Sutera indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Mercure Serpong Alam Sutera?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
