Elais by ARTOTEL | Hotel in Medan

| 9.5 (2 Reviews) |  5 Bathrooms  12 Guests
Medan Hotel | Elais by ARTOTEL

Hotel in Medan

Located in Medan, 3.2 miles from Maimun Palace, Elais by ARTOTEL provides accommodations with a restaurant, free private parking and a bar. This 3-star hotel offers room service, a 24-hour front desk and free WiFi. The property has a business center, a concierge service and luggage storage for guests. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a fridge, a minibar, a safety deposit box, a TV, a balcony and a private bathroom with a bidet. All guest rooms will provide guests with a closet and an electric tea pot. The breakfast offers buffet, continental or Asian options. Medan Grand Mosque is 3.3 miles from Elais by ARTOTEL, while Medan Train Station is 3.7 miles away. Kualanamu International Airport is 18 miles from the property.

Elais by ARTOTEL is located in Medan.

This 75 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Accessibility, Security/Safety, and several others. This is a 3 star rated property and has over 2 reviews with the average score of 9.5 . Coming to Medan and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 75 Bedrooms Hotel if you want to learn more about this place in Medan. These details are authentic, as they are provided by our partner, booking.com.

This Elais by ARTOTEL in Medan is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Elais by ARTOTEL”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Coffee house on site
Parking
  • Parking garage
  • Private Parking
  • Free parking
  • Parking on site
  • Parking
General
  • Family rooms
  • Wifi in all areas
  • Designated smoking area
  • Air conditioning
  • Safe
  • Non-smoking rooms
  • Facilities for disabled guests
  • Elevator
Guest Services
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Concierge
  • Business center
  • Laundry
  • Room service
  • 24-hour front desk
  • Baggage storage
  • Valet parking
  • Ironing service
  • Daily housekeeping
  • Dry cleaning
Internet
  • Wifi
  • Internet
  • Free Wifi
Security/Safety
  • CCTV in common areas
  • Fire extinguishers
  • Key card access
  • Security alarm
  • 24-hour security
  • CCTV outside property
  • Smoke alarms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Delivered food covered securely
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Mobile app for room service
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

This property does not accommodate bachelor(ette) or similar parties.

Reviews

Sivab
May 9, 2026 07:00:00 AM
Review Score:   9
Malaysia
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: Nice and cheap breakfast
Negative: Bed could have been super single size or king size
Summary: Overall pleasant stay. Will come again
See All Reviews

Room Arrangement

Room Info Facilities
Superior King Room
Room Type: Studio
Room Size: 24 m2
1 Queen bed(s) Bed
Superior King Room

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Private bathroom, Body soap, Shower cap, Shower, Bidet, Shampoo, Hairdryer, Conditioner, Toilet paper, Free toiletries, Toilet, Slippers, Toothbrush, Towels

General

Trash cans, Interconnecting room(s) available, Ironing facilities, Smoke Alarm, Key card access, Hardwood or parquet floors, Safe, Air conditioning

Media & Technology

Cable channels, Satellite channels, TV, Telephone, Mobile hotspot device

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine, Electric kettle

Living Area

Desk, Sitting area

View

City view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Superior Twin Room
Room Type: Studio
Room Size: 24 m2
2 Twin bed(s) Bed
Superior Twin Room

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Private bathroom, Body soap, Shower cap, Shower, Bidet, Shampoo, Hairdryer, Conditioner, Toilet paper, Free toiletries, Toilet, Slippers, Toothbrush, Towels

General

Trash cans, Interconnecting room(s) available, Ironing facilities, Smoke Alarm, Key card access, Hardwood or parquet floors, Safe, Air conditioning

Media & Technology

Cable channels, Satellite channels, TV, Telephone, Mobile hotspot device

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine, Electric kettle

Living Area

Desk, Sitting area

View

City view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Deluxe King Room
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
Deluxe King Room

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Private bathroom, Body soap, Shower cap, Shower, Bidet, Shampoo, Hairdryer, Conditioner, Toilet paper, Free toiletries, Toilet, Slippers, Toothbrush, Towels

General

Trash cans, Ironing facilities, Smoke Alarm, Key card access, Hardwood or parquet floors, Safe, Air conditioning

Media & Technology

Cable channels, Satellite channels, TV, Telephone, Mobile hotspot device

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine, Electric kettle

Living Area

Sofa, Desk, Sitting area

View

City view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Junior Suite
Room Type: Suite
Room Size: 48 m2
1 Queen bed(s) Bed
Junior Suite

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Private bathroom, Body soap, Shower cap, Shower, Bidet, Shampoo, Hairdryer, Conditioner, Toilet paper, Bathtub, Free toiletries, Toilet, Slippers, Bathtub or shower, Toothbrush, Towels

General

Trash cans, Ironing facilities, Smoke Alarm, Key card access, Hardwood or parquet floors, Safe, Air conditioning

Media & Technology

Cable channels, Satellite channels, TV, Telephone, Mobile hotspot device

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine, Electric kettle

Living Area

Sofa, Desk, Sitting area

View

City view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Suite
Room Type: Suite
Room Size: 48 m2
1 Queen bed(s) Bed
1 King bed(s) Bed
Suite

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Internet

Internet facilities

Bathroom

Private bathroom, Body soap, Shower cap, Shower, Bidet, Shampoo, Hairdryer, Conditioner, Toilet paper, Bathtub, Free toiletries, Toilet, Slippers, Bathtub or shower, Toothbrush, Towels

General

Trash cans, Ironing facilities, Smoke Alarm, Key card access, Hardwood or parquet floors, Safe, Air conditioning

Media & Technology

Cable channels, Satellite channels, TV, Telephone, Mobile hotspot device

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine, Electric kettle

Living Area

Sofa, Desk, Sitting area

View

City view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Elais by ARTOTEL pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Elais by ARTOTEL?

Check-in time for Elais by ARTOTEL starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Elais by ARTOTEL have a swimming pool?

No, this Elais by ARTOTEL does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Elais by ARTOTEL?

Best-rates for the Elais by ARTOTEL starts from $38 per night with includes Bar, Guest Services, Breakfast, Internet, Laundry, Parking, Wheelchair Accessible, Accessibility, Security/Safety, Restaurant, Child Friendly, Air Conditioner, Designated Smoking Area, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Elais by ARTOTEL a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Elais by ARTOTEL wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Elais by ARTOTEL is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Elais by ARTOTEL?

Based on the information reported by the owner or manager, the Elais by ARTOTEL indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Elais by ARTOTEL?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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